L3 Technical Support (React, .NET)

Gini Talent is a leading IT solutions provider dedicated to delivering exceptional services to our clients. We are currently seeking a motivated and detail-oriented Junior Developer/QA professional to join our Helpdesk Infrastructure team. This role offers an excellent opportunity to work on exciting projects and develop your skills in a dynamic and collaborative environment.

If you are a talented and motivated individual with a passion for problem-solving and a background in React and C#, we encourage you to apply. Join our team at Gini Talent and contribute to our mission of providing top-notch IT solutions to our clients.

Key Responsibilities

As a Junior Developer/QA in our Helpdesk Infrastructure team at Gini Talent, your responsibilities will include:

– Documenting and tracking issues reported by end-users.

– Reproducing reported problems to identify root causes and possible solutions.

– Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently.

– Assisting in the improvement of Helpdesk support processes and procedures.

– Keeping up-to-date with industry trends and best practices in software development and quality assurance.

Requirements

– Bachelor’s degree in Computer Science or related field, or equivalent work experience.

– Strong written and verbal communication skills in English.

– Knowledge of browser debugging tools

– Proficiency in React and C# programming languages.

– Prior experience in documenting issues and reproducing problems.

– Excellent problem-solving skills and attention to detail.

Fringe Benefits

– Competitive salary and benefits package.

– Opportunities for professional growth and development.

– Friendly and collaborative work environment.

– Exposure to cutting-edge technologies and projects.

Interview Process Details

• Sebastian Perez (15 mins)
• Erk Temizel (45 mins)
• Moez Slimi (1 hour)